Areas of Practice

Nine Disciplines. Deep Experience.

Growth Strategy

Turning scattered marketing activity into revenue you can measure and repeat

30%investor pipeline growth at DAMAC Properties

Market Strategy & Commercial Growth

Featured Competency

Building the commercial foundations that make growth possible is how we approach every engagement. Drawing on 18 years operating at the intersection of brand strategy, revenue growth and business model design, we develop market entry and expansion strategies for complex, multi-market environments across Africa and internationally. Under Terry's leadership, DAMAC Properties established a regional presence and investor pipeline across East African markets with no prior foundation, growing qualified enquiries by 30% through a structured go-to-market strategy. Our approach consistently translates business objectives into integrated revenue engines spanning digital, sales and operational channels that deliver measurable commercial outcomes.

Customer Journey Design & Demand Generation

Designing end-to-end customer acquisition and conversion systems that connect marketing investment directly to revenue is a core part of our practice. Under Terry's leadership, restructuring the student application and admissions funnel at Moringa School improved lead-to-enrolment rates by 61%, raised application completion rates by 42% and reduced the admissions cycle from 12 days to 7. Our work spans funnel design, lead nurturing, CRM strategy, conversion optimisation and admissions or sales operations across digital and offline channels. Every system we build is designed to reduce cost-per-acquisition while improving both the quality and the volume of demand generated.

Regional Market Expansion & Cross-Border Growth Strategy

Scaling marketing and commercial operations across multiple African markets simultaneously is a constant in our practice, not an occasional project. Under Terry's leadership, DAMAC Properties' regional go-to-market strategies strengthened market penetration across Kenya, Nigeria, Ghana and South Africa, growing qualified investor enquiries by 30% from a standing start. At Kibo Africa, regional marketing and communications strategy was led across multiple East and Central African markets over a seven-year period. Managing geographically dispersed teams, agency networks and cross-border campaigns across markets with different consumer behaviours, regulatory environments and distribution structures is a core competence of ours.

Brand & Influence

Shaping how markets perceive, trust and choose your brand

30%+brand awareness increase at Kibo Africa

Brand Positioning & Creative Strategy Across Categories & Cultures

Featured Competency

Positioning and creative strategy at critical commercial inflection points, across industries and markets, is where some of our most significant impact has been built. At Kibo Africa, we developed the full brand identity, positioning and communications strategy from the ground up under Terry's leadership, delivering a repositioning that increased brand awareness by more than 30% across priority African markets. At KWAL, we repositioned Kibao Vodka through a national relaunch that rebuilt trade confidence and restored shelf presence in one of Kenya's most competitive spirits categories. At Tecno Mobile, we built a creative positioning strategy that made a mass-market smartphone brand feel culturally relevant to East African youth audiences. Our track record spans education, mobility, luxury real estate, FMCG and corporate services, working across diverse consumer and B2B categories. Deep understanding of pan-African consumer behaviour is central to every brand we build, ensuring it is culturally resonant, commercially competitive and designed to scale.

Stakeholder Engagement & Executive Communications

Building credibility at the executive, government and corporate level has been a defining feature of our work across every sector we have operated in. Under Terry's leadership, Kibo Africa's K250, K250R, K160, K160R and K160E product launches were conceived and managed, including a landmark 1,000-person stakeholder and media event bringing together corporate executives, government officials and high-value customers in an evening that set a new benchmark for product launches in the East African mobility sector. At DAMAC Properties, a network of relationships was cultivated with affluent individuals, family offices and business leaders across East Africa through a relationship-led engagement model. Executive communication is not just messaging. It is what builds trust.

Lifecycle Marketing & Customer Retention

Revenue grows faster when the customers you already have are not quietly leaving. We build lifecycle marketing programmes that reduce attrition, deepen engagement and extend customer lifetime value across complex consumer and B2B journeys. At Moringa School, lifecycle frameworks reduced enquiry-to-enrolment attrition by 30% while improving conversion rates by 40%. At Kibo Africa, structured lifecycle and consumer engagement strategies improved customer retention by 15–25% across priority markets through audience segmentation and channel optimisation.

Intelligence & Operations

The data, leadership and systems that make growth sustainable

61%conversion lift at Moringa School

Building & Leading Marketing Functions

Featured Competency

We are repeatedly engaged to build, restructure or elevate marketing functions within growth-stage and complex organisations, creating marketing operations from nothing and scaling them into strategic, accountable departments. Under Terry's leadership, Kibo Africa's complete marketing and communications function was established where none had previously existed, building team structures, channel strategies, agency management frameworks and performance measurement systems over a seven-year tenure. Integrating admissions, product and marketing functions at Moringa School strengthened commercial alignment across the entire organisation. The marketing functions we build are designed for long-term scale, not short-term campaign execution.

Data-Driven Marketing Analytics & Performance Intelligence

Marketing decisions without rigorous data behind them are guesses at scale. We establish centralised marketing analytics systems that give executives real-time ROI visibility and sharpen budget allocation at every stage of the funnel. Under Terry's leadership, the analytics frameworks built at Moringa School accelerated executive decision-making across departments, directly improving resource allocation and campaign effectiveness. We also put AI to practical use within this work: speeding up customer insight by analysing feedback, reviews and campaign data faster, taking repetitive tasks such as reporting and campaign administration off a team's plate, and building simple marketing automation that keeps leads moving without adding headcount. Our fluency across Google Analytics 4, Tableau, Looker Studio, SEMrush and Salesforce means every strategic recommendation we make is anchored in performance evidence, not assumption.

Digital Transformation & Channel Optimisation

Digital capability is not a support function. It is a competitive asset that directly determines commercial performance. Under Terry's leadership, the complete rebuild of Moringa School's website and digital learning hub increased organic traffic by 68% and restructured the entire conversion journey to serve both prospective and enrolled students on a single optimised platform. At Kibo Africa, we built a digital presence and structured content strategy from scratch across multiple African markets. Our approach integrates technical capability, channel strategy and performance marketing to build digital channels that keep generating returns quarter after quarter, not just spike and fade.

Technology & Platforms

The Stack Behind the Strategy.

Every strategic recommendation we make is supported by the analytics, CRM and marketing technology that make execution measurable and optimisable at every stage of the funnel.

CRM & Automation

01
HubSpotSalesforceMarketo

Analytics & Intelligence

02
Google Analytics 4TableauLooker StudioSEMrush

Content & Creative

03
Adobe Creative SuiteCanvaMeta Business SuiteLinkedIn Campaign Manager

AI & Productivity

04
ChatGPTJasperNotion AI

Sector & Market Experience

Five Sectors. Proven Across Borders.

Education

A full redesign of the admissions funnel lifted lead-to-enrolment conversion by 61%, cut the admissions cycle from 12 days to 7, and grew organic traffic by 68% through a complete digital rebuild.

Moringa School · Nairobi, Kenya

Mobility & Manufacturing

Built a full brand identity and go-to-market strategy from the ground up, lifting brand awareness by more than 30% across East and Central African markets.

Kibo Africa · East & Central Africa

Luxury Real Estate

Established a regional investor pipeline from zero, growing qualified enquiries by 30% through a structured, high-touch go-to-market strategy.

DAMAC Properties · Kenya, Nigeria, Ghana & South Africa

FMCG

Led a structured, inside-out national relaunch that rebuilt distributor confidence and restored shelf presence for a leading spirits brand.

KWAL / Kibao Vodka · Kenya

Agency & Corporate Services

Strengthened account growth and client retention across a multi-client agency portfolio through structured account strategy and delivery.

Neo Marketing · Media Edge · Kenya

Operating Across

KenyaEast AfricaCentral AfricaWest AfricaInternational